SHIPPING  AND  RETURNS

 

 

ORDER PROCESSING

Processing time takes 2-3 business days. DOES NOT INCLUDE WEEKENDS OR HOLIDAYS.

SHIPPING

Shipping takes up to 5-7 business days through USPS. DOES NOT INCLUDE WEEKENDS OR HOLIDAYS. Signature is REQUIRED.

RETURNS AND EXCHANGES

NO REFUNDS!! NO REFUNDS!! NO REFUNDS!!

 

WIGS ARE FINAL SALE.

ALL SALES ARE FINAL.

EXCHANGE POLICY FOR ONLINE ORDERS:

You have within 7 business days from your date of purchase. The item(s) must be mailed for exchange in its original condition. Please send us an email at lovemydohair@gmail.com to notify us of your exchange. We will not accept any merchandise that is not in its original condition. The exchanged item MUST be unopened, unaltered, unworn, undamaged and all tags and packaging must be included.

Send your Exchanged item(s) including your first name, last name, phone number, your exchange request and original receipt to:

Love My Do' Salon

3500 Chateau Blvd., Ste 102 

Kenner, LA 70065

EXCHANGE POLICY FOR IN-STORE:

You have within 3 business days from your date of purchase. You must have your receipt with you at the time of exchange. NO EXCEPTIONS! NO RECEIPT, NO EXCHANGE! HAIR MUST BE INTACT. LABELS CAN NOT BE BROKEN. 

PRE-ORDER AND ORDERING

ONLINE & IN-STORE PRE-ORDER POLICY:

The price to make the custom units will be included and will be listed as the starting price. After choosing the hair specifications for your custom wig, your purchase MUST be paid in full amount to be in the process of making. Please be aware that it will take 5-10 business days upon purchase for custom wig to be made and 3-5 business days for shipping (DOES NOT INCLUDE WEEKENDS OR HOLIDAYS).

 

If In-store pickup, you will be notified by email to pick-up item after it is made. You will be given 7 days starting from the day email was sent out to pick up item, if item is not picked up in 7 days, a storage fee of $5.00 will be charged per day. 

ALL ORDERS require a signature.

 

LOST OR STOLEN PACKAGES

We are not responsible for any lost or stolen packages. Once a package has left our facility the responsibility is turned over to USPS. However, we will do our best to help you locate the package and resolve the issue to the best of our ability. For more questions contact us at  (lovemydohair@gmail.com) or your local post office.

BE THE FIRST TO KNOW ABOUT SALES, NEW ARRIVALS AND UPDATES

CUSTOMER  SERVICE

SALON HOURS

Sunday & Monday - CLOSED

Tues. - Wed. - 10:00AM-6:00PM

Thurs.-Fri. - 8:00AM - 6:00PM

Saturday - 8:00AM - 2:00PM

  • Facebook
  • White Instagram Icon
  • White YouTube Icon

© 2016 Love My Do' LLC  |  Proudly created with Wix.com