TERMS & CONDITIONS
When booking an appointment, a valid credit card is required to reserve your appointment. On the day of appointment, you are given a time grace of 15 minutes. Although there are some things that are out of your control; if you are more than 15 minutes late for your appointment without any prior notification, you will be charged a late fee of $25. If you are 30 minutes late, you will be asked to reschedule.
If you have any questions, please do not hesitate to ask..
If need to cancel, clients MUST cancel *24 hours before the beginning of scheduled appointment. If NO *24 hour notice of cancellation is made, you may be charged a 50% fee. Likewise, cancellations with less than 24 hours of notice are subject to a 50% cancellation fee.
Please refrain from using loud or profane language upon the salon suite premises; nor
shall client badger, assault or harass guest or employees. If client engages in such behavior, then that client is no longer allowed to be serviced. PLEASE! PLEASE! PLEASE! Be respectful to serviced and unserviced clients that are in the salon suite.
Our intent is for each client to be 100% satisfied with our services.
Refunds are limited to the following situations:
Services received cannot be refunded.
No refunds are given for gift card orders/services.
Refunds can only be processed with receipt.
Gift card orders are not exchangeable.
We gladly accept Cash, Visa, MasterCard, AMEX, Discover and Personal Checks.
Gratuity can be added to your Credit Card or Cash.